VPN can't connect

Posted by Amilo21

Hey I finally got my VPN connected last night, tunnel working and all through a p2p server i Switzerland. I turned off the NAS for the night and on again this morning, but when I logged into the Sparkbox dashboard the VPN couldn't connect. It apparently didn't save my serverchange from Netherlands (not p2p server apparently) to Switzerland that I did last night. I switched it again, and now it is correct as far as I can see. The private key, the address and the country, but for some reason it just won't connect now!!! Under apps medieserver the VPN's "light" is green as well as all the other apps, that is part of the bundle. So why doesn't it work and create the needed tunnel? I already tried the troubleshooting VPN on sparkbox webpage, but haven't solved the issue so far. Anyone having any suggestions to make it work again? Any help appreciated Best regards

3 replies

tomspark wrote:

You haven't broken anything — this is worth diagnosing. Since the settings look right but the tunnel still won't come up, the next step is seeing what the VPN is actually reporting. Can you open a terminal (or connect over SSH) and run sudo sparkbox logs vpn, then paste the last 20-30 lines here? That output will tell us exactly whether it's a connection problem, a server issue, or something else — and from there we can point you straight to the fix.

Amilo21 wrote:

Sorry I got disheartened, and made a clean slate for the medieserver, when I lost my qBitTorrent password (I must have made a typo, when I changed it). I'm am even keeping a list of all the info. I'm trying to install the medieserver again now, and hope to get it up and running. Also have a hard time figuring out the indexer stuff, but a lot of googling and I think I "might" have gotten it right now, though I'm not sure. I have just backed for the legend tier, as it seems to be a really cool project, that I wished was already polished for someone like me, but now others can enjoy your hard works benefits down the road too, and hopefully me too as soon as I get it up and running (if I do). I hope the Tom AI, might help the troubleshooting now. I also enabled the send error/bugs, to help out, and I started to record all the questions I have had along the way and all (the many many) things I didn't get, and some I still don't. I'll probably post more issues, as they come up, and might learn to be patient and wait for responses before I touch stuff I probably shouldn't. Is there a specific place you prefer these questions to be posted, or is where I posted this good? Best regards Martin

tomspark wrote:

Welcome to Legend tier, Martin — that genuinely means a lot and helps us keep building. This is exactly the right place to post your questions, no need to go anywhere else. Keep posting as things come up, and feel free to use Tom AI on the dashboard for quick first-pass troubleshooting — it can often point you in the right direction while you wait for a reply here.