This site can’t be reached [LAN address 18] refused to connect.

Posted by leftskidlow

My question: This site can’t be reached [LAN address 18] refused to connect. SparkBox AI replied: I dug into it but ran out of steps before wrapping up — ask me again, or check the dashboard directly. What I still need help with: (describe what didn't work or what's still broken)\ Everything was working when I went to bed last night. I woke up to everything being down, it stated Nord was rejecting my authentication. I put it in again and that seemed to fix everything except Prowlarr, which now is running but will not open.

3 replies

Chris wrote:

Sorry you woke up to services down. I’m glad renewing the VPN credentials brought most of them back, but Prowlarr still not opening needs a separate check; a running status alone does not tell us why its page will not load. Please reply with your SparkBox version and whether this is a NAS, Windows with WSL Docker Engine, Docker Desktop, or another setup. As one read-only check, try opening Prowlarr from another device on the same home network and tell me whether it also fails; please do not post your LAN address or credentials.

leftskidlow wrote:

Through several resets I was able to get it running again. This is on a NAS. I was getting the same result on another device while on network. I also found it wasn't just Prowlarr, it was Radarr, Sonarr, and Qbittorrent. Basically any app I tried to open. I was somehow able to resolve it.

Chris wrote:

Thanks for the update. Since several VPN-routed apps failed on the NAS and also from another device, this wasn't limited to one browser or device; with the VPN authentication rejection you mentioned, the shared VPN connection is a plausible cause, though we can't tell which reset restored it. Please confirm whether Prowlarr, Radarr, Sonarr and qBittorrent all still open now, and share your SparkBox version if you have it. No need to reset anything again, and please don't post your VPN details or LAN address.