Chris wrote:
Hey — you haven't broken anything, promise. The step you're stuck on is where SparkBox downloads and starts all the apps, and it's the longest part for everyone (it can run 10-30+ minutes), so hitting a fail there is usually something simple. The one clue that tells us exactly what's wrong is the last few lines on the screen right when it says 'failed' — if you can paste those here I'll point you straight at the fix. Also tell me what you're installing on: a Windows PC, a UGREEN NAS, or something else? That changes the next step.