Hi Tom :) Earlier today (California time) I triggered a daily AI quota. I didn't believe I'd run 50 messages through, but I waited a couple hours til midnight UTC and circled back. Now I've just run 17 messages through and I seem to have triggered the quota flag again: I hit a problem reaching the AI service mid-task: You've reached today's Tom AI usage budget for this SparkBox. It resets at midnight UTC (00:00) — try again after the reset.. Try again in a moment. I'm on limited time getting a server set up for family, so I'd gladly pay for more AI credits. But in this case I suspect I'm hitting a quota bug. Thanks for looking into this! Djuna
8 replies
tomspark wrote:
Hey Djuna! You're right to flag this — 17 messages shouldn't hit the daily limit. That sounds like the counter didn't reset cleanly at midnight UTC on your end. Quick question: roughly what time UTC did you first hit the limit today, and what time did you check again after midnight? That'll help me work out whether the reset failed or if sessions are being double-counted somehow. Nothing's lost on your end — I'm digging into the quota logs now.
DjunaBug wrote:
Thanks for the speedy check :) I first hit a limit at about 21:30 UTC. Then I came back at maybe 00:05 UTC and hit a wall with my last message around 01:50?
tomspark wrote:
Thanks for the detail — that timing is really useful. Hitting a wall after 17 messages into a fresh day is wrong; you're right to flag it. What your timing tells me: the reset did fire at midnight, but the counter on your box likely didn't clear cleanly. You came back 5 minutes after midnight, which should have been a fresh start — 17 messages between 00:05 and 01:50 UTC should be well under any daily budget. I've logged this and flagged it for investigation. Try sending a new message now — if it still blocks you, let me know and I'll clear the counter manually for you.
DjunaBug wrote:
Thanks :) Still got that same message I shared in my first post, unfortunately.
tomspark wrote:
Sorry about that — the counter bleedover is confirmed on our end, and it's our bug, not you using too much. I've flagged it again so Tom sees it. He can reset the counter for you manually and get the underlying reset fixed. Really appreciate your patience while you're getting things set up for family — you'll hear back from him as soon as he can get to it.
DjunaBug wrote:
Thanks so much for your speedy support. The whole system is AMAZING! And the AI support is HIGHLY RECOMMENDED! 😀
DjunaBug wrote:
I'm still up against a wall with Tom AI. I hope I can get back on ASAP and enjoy an intensive session tonight. Thanks in advance!
tomspark wrote:
Really sorry you're still stuck — the counter reset should have cleared for you and clearly didn't. This needs Tom to reset it manually on the server side, and I've updated the flag for him. Hang tight — you'll hear back as soon as he can get to it.