Assistance needed regarding failing vpn.
Posted by Wulf_Man
I have just installed a fresh Ubuntu and then the TomSparksBox and then tried to install the Media containers. I am not having any luck getting the VPN to work. I have Nord VPN. I am using the manual connection credentials for open vpn, the logs seem to indicate it connects fine, but then it closes the connection. I am at my wits end. Please can someone try to assist me in getting this to work. Portion of the log file below: 2026-08-15T06:07:17.941957299Z 2026-08-15T06:07:17Z INFO [ip getter] Public IP address is 187.15.xxx.xxx (Australia, New South Wales, Sydney - source: ipinfo+ifconfig.co+ip2location+cloudflare) 2026-08-15T06:07:18.693155347Z 2026-08-15T06:07:18Z INFO [vpn] You are running the latest release v3.41.3 2026-08-15T06:10:25.865931417Z 2026-08-15T06:10:25.865964683Z 2026-08-15T06:10:25Z WARN Caught OS signal terminated, shutting down 2026-08-15T06:10:25.866364802Z 2026-08-15T06:10:25Z INFO dns ticker: terminated ✔️ 2026-08-15T06:10:25.866387814Z 2026-08-15T06:10:25Z INFO http server: terminated ✔️ 2026-08-15T06:10:25.866394481Z 2026-08-15T06:10:25Z INFO updater ticker: terminated ✔️ 2026-08-15T06:10:25.866399519Z 2026-08-15T06:10:25Z INFO control: terminated ✔️ 2026-08-15T06:10:25.866404191Z 2026-08-15T06:10:25Z INFO updater: terminated ✔️ 2026-08-15T06:10:25.866408851Z 2026-08-15T06:10:25Z INFO tickers: terminated ✔️ 2026-08-15T06:10:25.866413407Z 2026-08-15T06:10:25Z INFO HTTP health server: terminated ✔️ 2026-08-15T06:10:25.877688787Z 2026-08-15T06:10:25Z INFO vpn: terminated ✔️ 2026-08-15T06:10:25.877717914Z 2026-08-15T06:10:25Z INFO shadowsocks proxy: terminated ✔️ 2026-08-15T06:10:25.877724480Z 2026-08-15T06:10:25Z INFO http proxy: terminated ✔️ 2026-08-15T06:10:25.877729559Z 2026-08-15T06:10:25Z INFO dns: terminated ✔️ 2026-08-15T06:10:25.877734213Z 2026-08-15T06:10:25Z INFO other: terminated ✔️ 2026-08-15T06:10:25.877738729Z 2026-08-15T06:10:25Z INFO [routing] routing cleanup...
2 replies
Wulf_Man wrote:
I just tried reinstalling Ubuntu and then reinstalled Tomsparkbox, then went to download Media again and set it up with Surfshar Wireguard this time and am still getting a VPN failure.
Wulf_Man wrote:
Restart failed — settings were saved, but the media stack did not come back up cleanly. Most likely cause: • The tunnel connects, but nothing inside it can look up an address — so the VPN's own health check times out and it restarts, over and over. Fix: Try this first: turn off the "encrypted DNS (DoT)" option in VPN settings and save. It is ON by default and some VPN servers block it; your traffic still goes through the VPN either way. If that changes nothing, the tunnel isn't carrying traffic at all — re-check your VPN key and address, and on WireGuard try putting 1280 in the "WireGuard MTU" box (then 1220).