5 apps are unhealthy on my box — what is wrong, and can you fix it?

Posted by jacob

My question: 5 apps are unhealthy on my box — what is wrong, and can you fix it? SparkBox AI replied: The VPN is the problem: the live check shows no VPN provider configured and no WireGuard private key, and Gluetun’s log says private key is not set. Byparr is stopped too. I can’t enter your VPN provider details or key for you, but you can fix the cause in the VPN editor: open http://<your-NAS-IP:8443/classic-visit?open=vpn, choose your provider, add its WireGuard key and address (or import its WireGuard config), then save. For OpenVPN, enter the provider, username, and password instead. The apps should start working once the VPN connects—don’t restart or rewire them. Current checks: Containers (gethealth) - sb-sabnzbd: Up About an hour (healthy) - sb-qbittorrent: Up About an hour (healthy) - sb-radarr: Up About an hour (healthy) - sb-sonarr: Up About an hour (healthy) - sb-prowlarr: Up About an hour (healthy) - sb-byparr: Exited (143) 3 minutes ago - sb-jellyfin-media: Up About an hour (healthy) - sb-bazarr: Up About an hour (healthy) - sb-seerr: Up About an hour (healthy) - sb-deunhealth: Up About an hour (healthy) - sb-gluetun: Restarting (1) 59 seconds ago - sb-dashboard: Up About an hour (healthy) - sb-npm: Up About an hour (healthy) - sb-portainer: Up About an hour - sb-homepage: Up About an hour (healthy) Download queu …(cut here — the full chat went to Tom) What I still need help with: (describe what didn't work or what's still broken)

2 replies

Chris wrote:

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Chris wrote:

Tom read this right. The VPN on your box was never set up: no VPN service is chosen and no key is saved, so the VPN app (Gluetun) keeps restarting. qBittorrent, SABnzbd, Sonarr, Radarr and Prowlarr all reach the internet only through it, so while it is down they look like they are running but cannot actually get anywhere, and Byparr stops. Nothing is wrong with those apps themselves. The one thing to do: open http://<your box address:8443/classic-visit?open=vpn, pick your VPN provider, and either import the WireGuard config file your provider gives you or paste its private key and its Address. OpenVPN works too (provider, username and password). Then Save. SparkBox restarts the download apps by itself, so there is nothing else to restart. If you do not have a VPN subscription yet, that is the part to sort out first. Tell me which provider you use or plan to use and I will tell you where it keeps its WireGuard config.