Chris wrote:
Sorry, losing your Plex sign-in and your admin access in Seerr is a bad spot to be in, and it is not clear yet why it happened after your update. What we can see: Seerr only offers its media-server choice (Plex or Jellyfin) on its very first screen, and that choice cannot be changed on a Seerr that is already set up. The only way back to that screen is the repair command, sudo sparkbox repair-seerr, and that clears Seerr's settings and its request history. So there is no way to reset Seerr to a fresh start and keep everything in it. Please do not run that command yet. Two questions first: 1. Do the request history and Seerr's settings matter to you? If yes, tell me and we will work through the safest option with you before anything changes. 2. Which SparkBox version is your box on, if you know it?
Chris wrote:
Sorry, that is on me. My first reply should have told you about the Plex setting, because it is the way back to Seerr's Plex option, and I left it out. Running the repair on its own does not bring Plex back. The repair signs Seerr in to your Jellyfin before it starts, and Seerr only offers Plex on its first screen, so that screen gets skipped. Before we change anything, please run these three read-only checks and send me the results, then stop there: 1. cat /opt/sparkbox/VERSION (it prints a version number such as 1.7.x) 2. sudo grep '^SEERRMEDIASERVER' /opt/sparkbox/.env (it may print nothing, which is fine) 3. The last line the repair printed the last time you ran it. Please leave out any passwords or keys when you send them. Once I have those, I will give you the next step.