Default was already checked and still no green tick
Posted by Bigmayes
My question: Default was already checked and still no green tick SparkBox AI replied: Okay, that changes things — if Default's checked, Root Folder and Quality Profile are set, and it still won't show green, that's not you missing a step anymore. Two quick things to rule out before I call it a bug: 1. Did you actually click Save after checking Default? Toggling it and clicking Test isn't the same as Save — go in, re-check the box is ticked, and hit the Save button specifically (not Test). Then reload the Services page. 2. Hard refresh Seerr's browser tab (Ctrl+Shift+R or Cmd+Shift+R). Sometimes the UI just doesn't repaint the tag after a save. If you do both of those and it's still not showing green — that's a genuine Seerr display/save issue, not a config mistake on your end. I'm not confident guessing further without seeing what's actually happening in your browser, so click Share to demox below and post it — include a screenshot of that Services page with the Radarr card. Someone can look at it properly. What I still need help with: (describe what didn't work or what's still broken) I did everything the AI said and the default icons still will not change green, so seerr doesn't work
1 replies
Anthony wrote:
Thanks for ruling those two out - that rules out a client-side repaint issue. That green indicator on Seerr's Services page is actually a live connectivity check Seerr runs against Radarr/Sonarr, not just a saved-settings flag, so if Root Folder/Quality Profile are already saved but it still won't go green, Seerr most likely can't currently reach Radarr/Sonarr even though the initial test passed earlier. Could you run these two read-only checks and paste the output here: 1. docker logs sb-seerr --tail 100 2. docker logs sb-gluetun --tail 50 That will show whether Seerr is getting a connection error and whether the VPN container is cycling. If gluetun's log shows it reconnecting or erroring, running sudo sparkbox restart media often clears it without touching any of your settings. If the logs look clean, we'll go from there - you can skip the screenshot for now, the logs will tell us more.