getting this issue TOM AI could not fix it Attention Media pipeline: move finished downloads into the library
6 replies
Chris wrote:
Welcome — and first, nothing you did broke anything. That banner is the last step of the media pipeline: Sonarr or Radarr finished a download but couldn't move it into your library, and it doesn't say why, which is likely where Tom AI got stuck. The one thing that shows the real reason: open Sonarr (for TV) or Radarr (for movies) — whichever you requested the item in — then go to Activity → Queue. The stuck item has a colored icon and a line of text that names the cause, like permission denied or no files eligible. Reply with that line (or a screenshot) and I'll give you the exact next step. I've asked Tom to keep an eye on this one too.
m2elite wrote:
i deletd the old entry was not aware of the issue
m2elite wrote:
now it shows healthy
Chris wrote:
Perfect — that banner was flagging a stuck download sitting in the queue, so clearing it was the right move, and healthy is exactly what you want to see. If it shows up again, head back to Activity → Queue in Sonarr (TV) or Radarr (movies) — the stuck item there will say what's holding it, usually a permission hiccup or a failed download. Send me that line and I'll sort it.
Inter_Cel wrote:
I have a similar issue with Sonarr, I may be wrong but I believe it's because of a TV series that was not automatically imported to the correct file after being downloaded. I had to manually move it so no hardlink.
Chris wrote:
You're on the right track — moving it by hand is what's keeping it stuck. Sonarr needs to make that move itself so it can create a hardlink and keep tracking the episode; a file you move manually leaves the download sitting at the "move into the library" step, which is exactly what that banner is flagging. Easiest reset: run sudo sparkbox restart media and give it a couple minutes — SparkBox repairs the folder permissions that most often cause this on startup. If it's still stuck after that, open Sonarr → Activity → Queue and the stuck item will name the exact reason.