Chris wrote:
Thanks for asking — and you're not missing an obvious button; right now there isn't a self-serve way to pull the key back up once that email's gone. Tom handles license keys personally, so I've flagged this to him and he'll get your key back to you. To help him match your account, send a quick direct message to @tomspark with the email you used at checkout — keep it in the DM rather than posting it here, and he'll sort it from there.
Chris wrote:
Correcting myself here — that's out of date, and there's better news anyway: 1. Your key has already been re-sent. Tom matched your purchase (the license linked to your Demox profile confirmed it) and the original delivery email went back out to the address you used at checkout on Aug 6. Check spam/promotions if it's not up top. 2. There IS a self-serve page now: tomsparkbox.com/recover re-sends your key to your purchase email any time, no waiting on us. If that checkout inbox is one you've lost access to entirely, DM me (not the thread) and we'll sort it privately.