Help with supporting the project

Posted by NerdySouth

Good Afternoon! I hope everyone is doing great. Yesterday I took another close look at the project and was again very impress. So this time I bucked up and checked out to join Legend status and also help support the project. Everything went well with the beginning of the transaction and payment, but afterwards I didn't get the supporter key and the Demox user badge. I show the charge went through fine with my bank. Thanks for your help and time.

3 replies

Chris wrote:

Sorry that happened — annoying when you can see the charge went through. First quick check: peek in your spam or junk folder, sometimes the welcome email with your key lands there instead of your inbox. If it's genuinely not there, license delivery is something Tom looks at directly rather than me, so I've flagged this with your details so he can check the payment and get you sorted.

NerdySouth wrote:

Chris, good call on the Spam folder. I checked but it's empty. Please pass this on to Tom to look at when he's got a free moment. Thanks again!

Chris wrote:

Got it -- I've sent your details over to Tom directly so he can check the payment on his end and get your key sorted. He handles license lookups personally, so it'll be him rather than me picking this back up, but you're on his list now. Thanks for checking spam and for your patience, and sorry this wasn't smoother for your first purchase!