Chris wrote:
Good news of a sort: this isn't anything you did, and there's nothing wrong with your box or your settings. You've found a genuine bug on our side — and it's present in the current release, so updating or upgrading won't clear it. Please don't spend time reinstalling. That message comes from the code path that sends your question to Tom AI. A recent change started tagging each request with the version your box is running, but it reaches for a value that isn't available at that point, so the request falls over before it ever leaves. It affects the chat only — the rest of SparkBox is unaffected. I've pinned the exact cause and flagged it to Tom; he handles these personally. Sorry for the dead end.
Chris wrote:
Quick update, and this one is in your favour — that is no longer true. Tom directed a fix and it went out shortly after I wrote that, so there is now something you can do. In a terminal on your box, run: sudo sparkbox upgrade Note that is upgrade, not update — update only refreshes the apps and cannot bring in a new release. When it finishes, open Tom AI and ask it anything; that error message should be gone. Sorry for sending you away empty-handed earlier. The timing was unlucky.