Unlock Ai agent

Posted by mdma

Hello, I purchased a license and introduced the details on the settings page. Still, the Ai agent window is not showing up and i keep having a button to the "unlock Ai..."

3 replies

Chris wrote:

Thanks for flagging this. Because Demox already sees your account as Legend, the purchase itself is linked. In SparkBox, open Settings → General → AI Troubleshooting and make sure it is enabled, then refresh the dashboard once. Settings → License should also show Legend. If the Unlock AI button is still there after that, reply with the output of sparkbox --version and the exact tier/status text shown on the License card. Please do not post your license key or purchase email. I found a stale-dashboard path after in-Settings activation and am fixing that locally.

Chris wrote:

Good news — the stale-dashboard path I mentioned has been fixed and shipped. Run sudo sparkbox update on your box, then hard-refresh the dashboard once with Ctrl+Shift+R, or Cmd+Shift+R on a Mac. Activating in Settings now updates your tier immediately instead of leaving Tom AI locked until a full reload, so that button should be gone and the chat window should appear. No need to re-enter anything. If it somehow sticks around after the update, reply with what the License card shows and Tom will look at it himself — just keep your license key and purchase email out of the thread.

mdma wrote:

All set! Thank uoy!