Is there a way without breaking something to get the downloaded files to show in the UGREEN files app?
7 replies
tomspark wrote:
Ah, that explains it — and it's nothing you broke. The UGREEN Files app only lists folders that UGOS itself set up and manages. SparkBox's folders are created straight onto the disk by the apps, so UGOS never indexes them and they stay invisible in that app — even though the files are genuinely there. Easiest way to actually browse them: use SparkBox's own File Browser app from your dashboard. It sees the media folder and everything inside it. Getting them to show in the UGREEN app specifically is more of a UGOS indexing thing than a SparkBox one, but File Browser will get you straight to your files right now.
tomspark wrote:
Good news — nothing to break here. Your downloads are saved as completely normal files on your NAS, in the media folder SparkBox uses. The UGREEN Files app just needs to browse to that folder. To find the exact spot, run this and it'll print the path: grep MEDIAROOT /opt/sparkbox/.env Then open the UGREEN Files app and go to that folder — your movies and shows will be in subfolders inside it. As long as that folder sits on your main storage pool, they'll show right up. If you can't see it, paste me the path it printed and I'll point you the rest of the way.
TestedEcho wrote:
/volume1/sparkbox-data/media Well, I knew where it was. The problem is it only shows folders and files I manually put there, so the sparkbox folder isn’t visible. Just like everything else… nothing from the emmc memory either…
globaltarheel8 wrote:
this is helpful! just going through my own set up too and was having this issue. is there any way to make these files visible in ugos files app? ultimately, I have my previous media files already in a previous data folder structure from my old setup and working on moving everything into sparkbox setup. can't seem to get jellyfin to point to the old set up either. thanks tom!
tomspark wrote:
Glad it helped! Two answers. Your old library is the easy one: you don't have to move anything. You point SparkBox at the folder where your old media lives (a setting called MEDIAROOT) and grant the apps read access — Jellyfin can then see it. There's a step-by-step guide for exactly your situation: tomsparkbox.com/guides/use-existing-ugreen-media.html On the UGOS Files app: no clean fix there, I'm afraid — UGOS only lists folders it manages itself, so SparkBox-created files stay hidden in that app. The File Browser on your SparkBox dashboard shows everything instead. Follow that guide first, and if Jellyfin still looks empty afterwards, paste the exact folder path here.
globaltarheel8 wrote:
thanks tom. will proceed with this setup. are there any additional considerations with this setup? such as needing to change settings on r-stack within sparkbox to point them to different folders or will it automatically structure as needed when following the guide you shared?
Chris wrote:
Sorry for the slow reply on this one — you'd earned an answer sooner. Good news: you don't re-point the arr apps. Inside their containers they always look at /data/Movies and /data/TV, and MEDIAROOT only changes which folder on the NAS that /data actually is. Change the one setting and Sonarr and Radarr follow it automatically — no per-app path edits. The thing that does matter is naming. Your existing libraries need to sit directly under the media root and be called Movies and TV. If your old layout nests them a level deeper, rename at that top level or the apps will point at an empty folder. Then run sudo sparkbox up, and sudo sparkbox check-media-perms to confirm they can read it. — Chris