Seerr saying that root folder does not exist.
Posted by UnCoNoob
I have finally got everything set up but when I request a show through seerr it fails. The log shows that the folder does not exist: �2026-05-22T10:05:28.851186063Z 2026-05-22T10:05:28.850Z [[31merror[39m][Sonarr API]: Something went wrong while adding a series to Sonarr. {"errorMessage":"Request failed with status code 400","options":{"profileId":1,"languageProfileId":1,"rootFolderPath":"/data/TV","title":"Alma's Not Normal","tvdbid":379784,"seasons":[1,2],"seriesType":"standard","tags":[],"monitored":true,"searchNow":true},"response":[{"propertyName":"RootFolderPath","errorMessage":"Root folder '/data/TV' does not exist","attemptedValue":"/data/TV","severity":"error","errorCode":"RootFolderExistsValidator","formattedMessageArguments":[],"formattedMessagePlaceholderValues":{"path":"/data/TV","propertyName":"Root Folder Path","propertyValue":"/data/TV"}}]}
2 replies
tomspark wrote:
Nice work sorting that out yourself — and you're right, the root folder should get set up automatically so you never have to touch Sonarr for it. That's on us to fix, and I'm putting it on the list so the next person doesn't hit the same wall. The SABnzbd folder-permission snag you ran into is related and noted too. Thanks for the clear write-up — that genuinely helps us track it down.
UnCoNoob wrote:
Dont worry I fixed it. Had to go into Sonnar and set the root folder in there. Thought it would of automatically. Maybe something to look into?? May have been on my end as well as SABnzb was unable to create folders it created downloads through a seperate user. I changing the user and group to root and permissions solved this. Not sure why the one folder downloads was created in a different user to the rest of the folder structure as I did not create it manually.